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Privacy Policy

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1. Introduction

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Social Dot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the recent amendments introduced in December 2024.

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2. Personal Information We Collect

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We collect personal information to provide and improve our services:

  • Device Information: Includes details about your web browser, IP address, time zone, and cookies installed on your device.​

  • Usage Information: Information about how you interact with our Site, such as pages viewed and links clicked.​

  • Order Information: When you make a purchase, we collect your name, billing and shipping address, payment details, email address, and phone number.​

  • Profile Information: Information you choose to share using our products, including contact details and social media links.​

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3. How We Use Your Personal Information

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We use your personal information for the following purposes:

  • Order Fulfilment: Processing payments, arranging shipping, and providing order confirmations.​

  • Communication: Responding to inquiries and sending updates related to our services.​

  • Risk Management: Screening orders for potential fraud or security issues.​

  • Service Improvement: Analyzing usage to enhance our Site and services.​

  • Marketing: Providing information or advertising about our products or services, in line with your preferences.​

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4. Sharing Your Personal Information

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We may share your personal information with third parties to facilitate our services:

  • Service Providers: For example, we use Wix to power our online store.​

  • Analytics Partners: We use Google Analytics to understand how customers use our Site.​

  • Compliance: To comply with legal obligations or protect our rights.​

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5. Behavioral Advertising

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We use your information to provide targeted advertisements that may interest you. You can opt out of targeted advertising through the Digital Advertising Alliance’s opt-out portal.​

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6. Automated Decision-Making

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In compliance with new Australian privacy laws effective December 2026, we inform you that we do not engage in automated decision-making processes that could significantly affect you.

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7. Data Security

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We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.​

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8. Your Rights

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You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or outdated personal information.​

  • Deletion: Request deletion of your personal information, subject to legal obligations.​

  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices or legal obligations. The effective date at the top indicates when the latest changes were made.​

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10. Contact Us

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For questions or concerns about this Privacy Policy or our data practices, please contact us at:​

Email: hello@socialdot.com.au​

Address: PO Box 280, Coorparoo QLD 4151

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